Live Dispute Dashboard

Clients see everything in real time. Zero "where are we?" calls.

60%

fewer client support calls

What it does

The full picture

Every client gets a secure, personalized portal with a real-time dispute board. Every letter sent, every bureau response received, every item removed — visible the moment it happens. Clients stay informed, engaged, and confident without a single phone call to their agent.

How it works

Step by step

Client Gets Portal Access

Once onboarded, the client receives a secure login to their personal portal — no app to download, works on any device.

Dispute Board is Live

The board shows every disputed item, its current status (queued, sent, in dispute, removed, verified), and which bureau is handling it.

Updates Happen Automatically

When an agent logs a bureau response or marks an item removed, the client's board updates in real time — no manual notification required.

Score Progress is Visible

Clients see their starting score, current score, and projected score on the same screen. Progress is impossible to miss.

Why it matters

Key benefits

60% reduction in client "update me" calls

Higher client satisfaction scores

Lower churn — engaged clients don't cancel

Agents spend time on cases, not status updates

Mobile-friendly — clients check from anywhere

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